When I researched the web I found that Lane, LB, Best, Catnapper, and a few others are all considered to be similar in overall quality. rough collies...featuring wil-o-lane bloodlines ... i have had wil-o-lane collies since i was a little girl..this is a great bloodline with smarts and beauty. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. Review #2317151 is a subjective opinion of poster. It wasn’t until 1972 that Lane went into the upholstery business and today the Lane Furniture Company is best known for their recliners, sofas, sleeper sofas, and sectionals. So I assume it will last as long as any of the others for a much better price. online shopping has now gone a long manner; it has changed the way consumers and entrepreneurs do business today. Review #2332411 is a subjective opinion of poster. From entertaining guests to helping host the perfect movie night, this sofa will be the perfect centerpiece in your home. Expecting to find a quality, we purchased a Lane sofa and love seat. My lane sofa is the most comfortable sofa I have ever owned! I need 16 screws to put the feet on my couch and chaise lounge. Horrible Service. However, the recliner! Finally, they responded to a Facebook request and only allowed me to fill out the form. Well I have mixed feelings about my Lane Sofa and Love Seat. I will not step foot in that store again, I think it is sham. We are two grown adults who live busy lives and were hoping to relax when we get home. User's recommendation: DO NOT BUY FROM THEM!! ", … We bought our set at a furniture store in Illinois. However, within a 2-3 years, the frame and cushions are unstable. Get Discount Hilltop Leather Reclining Sofa For Sale Hilltop Leather Reclining Sofa Find For Discount. Skip to primary content. There is one thing I didn't like. 1.8. Product Title Chantal 87.5" Oversized Flared Arm Sofa Couch, Upholstered Faux Leather, Black, Transitional Average Rating: ( 4.0 ) out of 5 stars 1 ratings , based on 1 reviews Current Price $525.55 $ 525 . Lane Furniture. ☀☀Get On Sale☀☀ ^^ Hilltop Leather Manual Recliner by Westland and Birch Discount Prices For Sale 10 Feb 2021 [Discount]. Any way...Our couches are a lovely camel color. Ordered furniture with Morris in early August. With a great selection of traditional sofa sets, which generally consist of a coffee table two armchairs and a sofa. Original review posted by user Oct 25, 2020. What is your customer experience with Lane Furniture? Sep 13, 2019 - Introducing the Hilltop Pebble Sofa & Loveseat by Lane Home Essentials. Bought a recliner and a seam ripped in less than a year. Discover genuine guest reviews for Douglas Lake Hilltop Hideaway along with the latest prices and availability – book now. When I contacted store I bought it from I got the run around for months! This is also the first NEW sofa I have even owned. In my opinion, Lane make a very poor quality product. This multi-piece set, created by Lane Home Furnishings®, consists of a sofa with chaise and sleeper made to the highest … Hilltop Leather Reclining Sofa >>> Livingroom Furniture Low Price [Hilltop Leather Reclining Sofa] Prices. They suggested that I call Wayne customer service which I hope you all stay behind your product. We are very excited at the thought of getting our new furniture soon. Designed with angled tracked arms and exposed corner block feet, this wonderful statement piece is perfect for having in the living room, family room or basement. Lane Home Solutions Hilltop Pebble Tan Sofa Reviews Sofa September 17, 2020 No Comment Lane home solutions hilltop pebble tan lane home solutions hilltop pebble tan living room broyhill wellsley leather power the 8 best sofa brands with quality Lane Furniture Overview. Lane Home Solutions Hilltop Pebble Tan Sofa Lane Home Solutions Hilltop Pebble Tan Sofa 83 Non Combo Product Selling Price : 399.99 Original Price : 0.0 List Price : 399.99 Price Type : Min Price : … Shop at eBay.com and enjoy Fast & Free shipping on many items! Wrote to Lane, was told that upholstery is only guaranteed for 1 year, even though it was ruined by hardware which is guaranteed for 6 years. Both of them have recliners which are even more comfortable. Then contacted Lane. Didn't come on the 28th or 12/5/20, so on 12/9 I went in and said at least the 12/18. Lane Leather Power Recliner Sofa Couch Furniture Hilltop Lane Carson Leather Sofa The Lane Carson Sofa Is A Stanton Leather Chair By Lane Furniture 863 In 2019 ... Amusing Lane Sofa Leather Couch Reviews And Loveseat Lane Leather Recliner Hannahrobinson Lane Leather Sofa Ascca Co ", … Lane pretty much sucks I have surmised, plus I don't like their stuff now that my eyes have viewed such beautiful quality online from my research the last few days. 2024 Chadwick Sofa. My husband, who is 6'2" says it is so comfy and his back no longer hurts when sitting. Rights Reserved, You Are About to Contact PissedConsumer.com. I can get a three-cushion sofa for 1,798. His son, Ed Lane, was 21 at the time and had little manufacturing experience. Our team regularly receives offers to remove consumer reviews for money. ", … This allows us to verify that our reviews come from real guests like you. Never, ever, again will I buy anything from them. I ordered the “Wiggins upholstered low profile standard full-size bed” from Birch Lane on January 2, 2021. To learn more about the ways to appreciate the reviewer please visit Lane Furniture Palliser Furniture (11,513) Red Barrel Studio® (10,370) Latitude Run® (7,175) Wayfair Custom Upholstery™ (6,447) Piedmont Furniture (5,784) MORE + store AppliancesConnection (19) Wayfair (2) Wayfair North America (2) MORE + Review #2304163 is a subjective opinion of poster. I would go with detached back cushions next time. With exceptional quality in terms of fabric and architecture, the brand has easily made a name of itself. User's recommendation: Yes I would recommend your furniture. Blog article. When they first brought it to our house I was a little worried because it seemed much bigger than the model in the store. We purchased this only a few months ago. Product Title Acme Matias Wooden Frame Sofa in Leather, Multiple C ... Average rating: 0 out of 5 stars, based on 0 reviews Current Price $1300.00 $ 1,300 . This is also the first NEW sofa I have even owned. it opens hard. I have a broken spring assembly on the recliner of my couch.. How do I order the part? Provide me a replacement couch or refund my money so I can buy a new one. Review #2355251 is a subjective opinion of poster. Walking distance to 2 great pubs. lane hilltop pebble sofa. It offers home essentials, pet supplies, groceries, and more.While some of these products are over-sold before they find themelves at Big Lots, their furniture offers contemporary options from budget-friendly brands. Reviews. "lane recliner loveseat" & marketplace (360) Only. Get great deals on Lane Sofas, Loveseats and Chaises. The best place to find feedback is to read customer feedback on the major websites that sell this type of furniture. Similar to Lane’s Comfort King, this chair has an extra-thick, high resiliency poly foam seat to ensure hours of comfort and support. Recent recommendations regarding this business are as follows: "Never buy Lane Furniture products! User's recommendation: Don't buy if you are looking for quality and good customer service. Looking for quality home furniture and recliners? Out of warranty by a month due to runaround by their seller! Still NO FURNITURE !!! Recent recommendations regarding this business are as follows: "Never buy Lane Furniture products! The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Lane will not do anything about it. $209.99 $157.99. It is wide enough without being too deep and has the support that makes you want to nap on it or even spend the night there! When you buy a Jonathan Sofa online from Birch Lane, we make it as easy as possible for you to find out when your product will be delivered. We have a wide range of garden furniture and garden accessories from trowels to bird baths, pet care to compost, a great … Myself, being only 5'5", also finds it so comfy. Review #2401283 is a subjective opinion of poster. In-store: set your location. Review #2371736 is a subjective opinion of poster. When you choose the Lane Furniture Robert 4-Piece Reclining Sectional Sofa with Chaise and Sleeper, you choose true comfort and versatility. I sent them the receipt, pics, and tag info that they requested, but they still refused to do anything at all to help me. I bought brand new furniture and it fell apart in less than a year! All have had the supporting screws break. I would not purchase them again. lane hilltop tan loveseat. I emailed through Linked In and the company website to the two owners and the CEO and never heard a … i … Kuanyu Flapper Style Recliner Release Handle,Recliner-Handles Lane Replacement for Lane and Action,2 5/8" Exposed Wire,Oval tip,Overall Length of Cable 23 1/2" (Black) 4.1 out of 5 stars 111 $12.99 $ 12 . hilltop collie's ..great wil-0-lane bloodline!!! Review #462118 is a subjective opinion of poster. Hilltop 2 Piece Leather Reclining Living Room Set by Westland and Birch Find for discount Hilltop 2 Piece Leather Reclining Living Room Set by Westland and Birch check price now. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. ©2006-2021 Viewpoints. (We still have two Lane chairs from 1988--still in excellent shape!). ... Hilltop 6 Willow Lane, 5152 Stirling, Australia – Excellent location - show map ... we archive reviews … In disappointment, I called Birch & Lane to … I bought my Lane sofa seven years ago and it has been the best sofa I have ever had. ", "Don't buy if you are looking for quality and good customer service.". It took 52 emails to resolve the issue and 63 days. We are processing your message. Stratford Upholstery Main Event Mocha Sectional, Emerald home furnishings 2 piece sectional, Hughes - Slumberland Bradshaw Collection Sofa. User's recommendation: Do Not purchase from Love's. Lane Furniture – Building Quality Furniture Since 1912. Created with Sketch. I was able to go with my mom and we were able to find it in the first store we went in to! www.realthanks.com. Hilltop 2 Piece Leather Reclining Living Room Set by Westland and Birch Find for discount Hilltop 2 Piece Leather Reclining Living Room Set by Westland and Birch check price now. The back support springs of our Lane Queen Anne recliner have poked through the fabric next to our back after only 2 years of normal use. Each brand score is calculated based on set of relevant criteria and displays company performance over time. 55 - $1655.99 $ 1,655 . We had one arm on sofa that the leather was more the look of a leather bomber jacket. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Anyway, I don't like the Lane or the El Ran, and I don't want leather. Sofas, Loveseats & Sets. My lane sofa is the most comfortable sofa I have ever owned! Ordered a $1200 bed in July. Check our FAQ. Dont buy Lane Furniture it wont even last 1 day!!!! Purchased a leather couch in February for our condo. Lane Furniture ranks 325 of 1492 in Furniture and Decor category. Lane Furniture – Building Quality Furniture Since 1912. Lane says sorry out of warranty! Lane Home Solutions Hilltop Pebble Tan Sofa Reviews Sofa September 17, 2020 No Comment Lane home solutions hilltop pebble tan lane home solutions hilltop pebble tan living room broyhill wellsley leather power the 8 best sofa brands with quality The price level of this organization is high according to consumer reviews. Recent recommendations regarding this business are as follows: "Never buy Lane Furniture products! I was able to go with my mom and we were able to find it in the first store we went in to! Do you have something to say about Lane Furniture? We shall see. Lane Furniture was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 483 reviews.. Lane Furniture ranks 324 of 1492 in Furniture and Decor category. His son, Ed Lane, was 21 at the time and had little manufacturing experience. If you wish that your prior post be removed, submit a notarized letter, Quality is poor and customer service is terrible, Effort to resolve my problem through customer disservice. ♣♣Check Price♣♣ ^^ Hilltop Leather Reclining Sofa by Westland and Birch Discount Prices For Sale 02 Jan 2021 [Low Prices]. Hilltop has a great range of outdoor and conservatory sofa sets. Soft Touch Shale ... Lane Home Furnishings 2015 - 2020 • Retailer Quick Ship Login. Lane Furniture Overview. Review #2266831 is a subjective opinion of poster. The algorithm is subject to change in future. But the Lane was the only one I could find with a stated 500 pound weight limit. Free delivery over £40 to most of the UK Great Selection Excellent customer service Find … I highly recommend avoiding Lane Furniture like the plague they are to consumers! We've been trying since August 2014 to get it resolved - today is November 13 and still no word on whether or not they will fix their defective product. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. In 2007 I purchased a $900 Lane Comfort King "Big Man's" recliner, built for (and even advertised by) a football player sized man. 99 Attached back cushions will stay firmly in place, while foam seat cushions provide a comfortable place to rest. Lane home solutions hilltop pebble tan sofa big lots loveseat kasan charcoal gray recliner at grey taupe sofas living room furniture the depot stonehill chocolate brown motion console walls and decor. It’s always great to look around and see what the company is like and how their products hold up under scrutiny. Needless to say, initially I was less than pleased. Was told delivery by September 12. 99 It is a three cushion wide, skirted base, with rolled arms. We wrote an email to Lane furniture but had not received an answer so after a few days I called the customer service department at Lane Furniture in Tupelo Mississippi and actually talked to a very nice representative that said that our order had been completed and should be shipped to us within 10 days. 2029 Dundee Sofa. From leather to fabric, find comfort, variety, and more at Lane Furniture. 99 ... Yaheetech Convertible Sofa Bed Couch Futon Sofa Bed Adjustable Sleeper Sofa with Armrest Cup Holder Recliner Couch Loveseat. Leather looking fabric in neutral tan pairs wonderfully with surrounding décor as foam core cushions provide comfort. Posted on 18/12/2020 by 18/12/2020 by I bought my Lane sofa seven years ago and it has been the best sofa I have ever had. Spend this time at home to refresh your home decor style! Review #2267092 is a subjective opinion of poster. I checked on 10/12/20, and they told me it was Lane's back order and said they would "White Glove" delivery, but it would be at least 11/28/20. Great buy! I am shocked re the lack of quality. Most commonly, consumers tend to contact Lane Furniture to ask questions about: Product/ Service, Return/ Replace, Request for Information. Each brand score is calculated based on set of relevant criteria and displays company performance over time. Reviewers write the most about Lane Furniture Recliner and give it 2.1 stars out of 5. Costway 2 Person Outdoor Patio Double Glider Chair Loveseat Rocking Turquoise. Pissed Consumer © 2021 All Read Reviews from Okolona, MS Homeowners Like You. Review #2374098 is a subjective opinion of poster. Home; About Us; Services; Gallery; Testimonials; Contact Us User's recommendation: Never buy Lane Furniture products! Bar Furniture Accents Rugs Digital Catalogs 2020 Recliner Catalog 2020 Stationary Catalog 2020 Occasional Table Catalog ... Lane Home Furnishings 2015 - 2020 • Retailer Quick Ship Login. User's recommendation: Stay far away from this poor quality furniture! We bought a Lane Furniture couch in August, the wood frame broke the first time the couch was sat on. His son, Ed Lane, was 21 at the time and had little manufacturing experience. They continue to advertise your product online, when it is not available. Lane Furniture was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 484 reviews. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Welcome to Hilltop Garden Centre. The Eton Lounge set is one such set, with sumptuous cushions this sofa set is designed for your comfort like many of our superb sofa … What happened? Hilltop At Troutbeck - Lakeland cottage in lovely village of Troutbeck, with incredible views to Lake Windermere. User's recommendation: Lane is no longer a quality product. Located beside Adelaide Hills, Hilltop House is just minutes walk from Stirling and Aldgate. The dining area seats eight comfortably and great for more formal meals. DO NOT BUY FROM THIS COMPANY! The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture for the entire home. Review #2305293 is a subjective opinion of poster. There’s a lot of information available about user’s experiences with products. All broke after just a few months of use. Will not buy Lane products ever again, BEWARE, Replacement that will hold up or I will have to buy another sofa, Original review posted by user Nov 26, 2020. Sold by eBuzz. The Mount Lofty Summit lookout is 3.1 mi from Hilltop, while Adelaide city center and Adelaide Zoo are both 25 minutes' drive away. Lane Furniture – Building Quality Furniture Since 1912. Our website collected and compiled various consumer reviews about Lane Furniture and Lazboy as well as customer ratings and recommendations for these brands. Wish I had read the reviews prior to ordering from them. by Lane Furniture from $999.99 Elegant, style, and comfort best describe this reclining loveseat which features two reclining seats and a storage console with cupholders in the middle, plush back cushion, radius arm, and C3 pocket coils in the seat cushion for head to toe support and comfort. i raise my pups on a farm in allen mi. Tried to find a phone number to call them and could not find one anywhere. Nothing has been done. The couch cushions are totally gone. It was a furniture warehouse called TimberLake which carries all kinds of different brands. ... One Kings Lane sent my sofa, in error, to Canada versus Minnesota. It is now January 11, 2021. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. A Lane recliner is a type of recliner manufactured by Lane Furniture. Thank You for Your Reply! In March of 1912, a man named John Lane purchased a box plant in Altavista, Virginia. on-line looking has currently gone an extended way; it's modified the way shoppers and entrepreneurs do bu. So can someone please call me 724-366-****. They just kept sending me very short and abrupt emails. User's recommendation: Don’t purchase any Lane Furniture. The covering is getting a little shabby but I hate to replace such a comfortable sofa so I may just recover it unless I can find another Lane this comfortable! Seat yourself in casual luxury on the gorgeous Hilltop sofa. Posted on 18/12/2020 by 18/12/2020 by The best reviews to get you started. 4. Is there a way to get this chair to open easier I have had a couple pretty good guys trying to open this chair . User's recommendation: Do not by a Lane. Kuanyu Flapper Style Recliner Release Handle,Recliner-Handles Lane Replacement for Lane and Action,2 5/8" Exposed Wire,Oval tip,Overall Length of Cable 23 1/2" (Black) 4.1 out of 5 stars 111 $12.99 $ 12 . This spacious furniture piece has a hand-distressed finish that’s right at home in any aesthetic, but we especially love how it looks in traditional farmhouses and coastal cottages. Lane is a well-known source of medium-quality, mid-priced furniture throughout the U.S. Primary menu. [Hilltop Leather Reclining Sofa by Westland and Birch] ☀☀See Deals For√√√ Hilltop Leather Reclining Sofa by Westland and Birch [☀☀Best Buy For This☀☀]. Review #2395425 is a subjective opinion of poster. Lane Furniture was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 483 reviews.. Lane Furniture ranks 324 of 1492 in Furniture and Decor category. We have been trying to get Lane to honor their warranty ever since! We had priced checked several places in the city closest to us and this place beat them by far. The store claimed that it was because of the pandemic. Hilltop Lanes: So-so - See 8 traveller reviews, 3 candid photos, and great deals for Waxahachie, TX, at Tripadvisor. Big Lots is so much more than just a discount furniture store. This feature is currently under development. Over time every single piece of our 5 piece sectional recliner has a defect primarily around the padding and springs - it was very comfortable when new but now is so uncomfortable we are watching TV in our bed to avoid sitting on it. Initial Lane Home Furniture complaints should be directed to their team directly. Subtly rolled arms frame the piece in style, while welt detailing on the arms and cushions provides a tailored appearance. We purchased a Lane Sofa in August 2013, it began having problems within the first month with the padding under the material bunching up and moving around and many of the internal seams were ripped upon arrival although we didn't catch it until the delivery guys left so we had to file a warranty claim and the online vendor (not Lane) we purchased from sent someone to repair it. Get Discount Hilltop Leather Reclining Sofa For Sale Hilltop Leather Reclining Sofa Find For Discount. They didn't have exactly what we wanted on the floor so they ordered it. Says its normal wear. Lane Furniture. In 1912, the Lane family founded the Standard Red Cedar Chest Company which slowly expanded from just cedar chests to occasional tables to casegoods and accent pieces. Our website collected and compiled various consumer reviews about Lane Furniture and Lazboy as well as customer ratings and recommendations for these brands. I pulled the handle to lean back and the spring broke. What can we help you with? Assuming the quality is reasonably good, it’s a very personal choice. Checked on it again on 10/5/20, they told me at least 1 more week. ←บำรุงรักษาระบบล่อฟ้าอาคาร. They say warranty will not cover it. The kitchen/diner also has a snug area with sofa and wall mounted TV great for summer time BBQ's or for just enjoying the view. Supposedly the frame is heavier gauge and all the other parts are beefed up - but truth be known, it's just a wider and slightly taller... We ordered a couch and chair from a local store 5 months ago and had not received it . Quality is poor and they don’t uphold their warranty. Soft Touch Onyx 2029 Dundee Sofa. Built to last, this mechanism is tested up to 450 lbs. It is less than 10 minutes' drive from the Mount Lofty Botanic Gardens, Hahndorf and Cleland National Park. 19 Rocker Recliner; 191 Rocker Recliner Massage + Heat; 16 Swivel Glider; 160 Glider Recliner; 1601 Glider Heat & Massage; 18 Swivel Recliner; 190 Wall Saver Sale Price Laylah 3 Seater Clic Clac Sofa Bed, Buy Sofas online! Hilltop Garden Centre, Coventry: See 62 unbiased reviews of Hilltop Garden Centre, rated 3.5 of 5 on Tripadvisor and ranked #282 of 656 restaurants in Coventry. Lane Furniture. Furniture is a very personal choice. 97 If you have questions, simply respond to other homeowners’ reviews or … Lane is a well-known source of medium-quality, mid-priced furniture throughout the U.S. Ed was encouraged by his father to try his hand at starting a chest factory in the newly acquired plant. Recent recommendations regarding this business are as follows: "Yes I would recommend your furniture", "Never buy Lane Furniture products! I love being able to kick back when we watch movies. Replace my broken zippers, so the cushions stay on the couch. Contacting Ohio Attorney General if I dont get furniture by January 20!!! In March of 1912, a man named John Lane purchased a box plant in Altavista, Virginia. Hilltop Leather Reclining Sofa >>> Livingroom Furniture Low Price [Hilltop Leather Reclining Sofa] Prices. 4. Our past experience, Lane use to manufacture excellent and lasting furniture. 00 - $1424.97 $ 1,424 . Forget relaxing! Other than that I believe these couches are holding their own with two very active children in the house. But, within a few weeks, it became the most comfortable sofa ever. User's recommendation: Don't even consider. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. We have owned them for 2007 and they are still just as beautiful as the day we bought them. For more information about PissedConsumer check out our In March of 1912, a man named John Lane purchased a box plant in Altavista, Virginia. ... Lane Home Furniture Reviews Complaints Contacts Board. All rights reserved. I accidentally hit a button on my phone and I dont think Im able to get emails from late furniture of course it was an accident. The only thing I would change about this sofa is that the back cushions are sewn on and after awhile of people getting up off the sofa they started to come apart. I have purchased 5 lane recliners. Dec 28, 2018 - The clean profile and the cozy comfort of the Lane Dharma Cloud sofa is neatly tailored with box cushions, beautifully enhanced with fresh polyester upholstery in a beige color that simply looks stunning. Located in Stirling, Hilltop offers Eco-friendly accommodation with 5GB of free WiFi per day. Review #2375325 is a subjective opinion of poster. Ed was encouraged by his father to try his hand at starting a chest factory in the newly acquired plant. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Read through the reviews of other homeowners before ever hiring a Furniture & Accessories to help with your project in Okolona, MS. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. The Romero Power Lift Recliner is also equipped so that you can stay “in touch”. 3683-03 HARLOW CHESTNUT 86" Sofa with Accent Pillows Included Pillow Top Seat Cushions Hardwood Lumber Frames Made in U.S.A and Plush Chenille AppliancesConnection $ 604.99 ☀For Sale Good Price☀ ^^ Hilltop Leather Reclining Sofa by Westland and Birch Discount Prices For Sale 17 Dec 2020 [On Sale]. Due to the instability of the frame and cushions, we are very uncomfortable (back pain, leg cramps, etc--due to unstable furniture!) Great Deals Of Metro Lane Sofas. User's recommendation: DO NOT buy Lane products. They told me to pick up 10/5/20. The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture for the entire home. 12 weeks and the couch is shot is unbelievable! From the living room to the den, any space will become more stylish (and comfortable) in a second, thanks to this American-made faux leather sofa. I bought my Lane sofa seven years ago and it has been the best sofa I have ever had. Updated and casual sofa set in a light tan. I read online and on the tag that it is normal to have such areas when you are dealing with leather couches and they don't consider it to be a defect.